All In One Pro PAT Testing
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EICR Report: Understanding C1, C2, and FI Codes

PAT Testing 13a Plug

If you’ve just received an Electrical Installation Condition Report (EICR), you’ll see observation codes like C1, C2, FI (and sometimes C3). These aren’t just technical labels—they tell you how urgent a fault is and what you must do next. As a specialist PAT testing company, All In One Pro PAT Testing regularly works alongside EICR providers, site managers, and duty holders to help organisations stay compliant, safe, and audit‑ready.

This guide breaks down what each code means, how quickly you need to act, real‑world examples, and how PAT testing complements your fixed‑wire safety strategy.

If you’re looking for routine appliance testing, see our PAT Testing service page: https://allinonepropat.co.uk/pat-testing/

Quick guide to EICR observation codes

CodeMeaningRisk levelAction requiredTypical timeframeReport outcome
C1Danger presentImmediate risk of injuryUrgent remedial action is requiredImmediateUnsatisfactory
C2Potentially dangerousCould become a dangerUrgent remedial action requiredAs soon as possible (often within 28 days or sooner if specified)Unsatisfactory
FIFurther investigation requiredUnknown risk until investigatedInvestigate and then rectify any issues foundPromptly (often within 28 days or sooner if specified)Unsatisfactory
C3Improvement recommendedNot unsafe, but could be improvedOptional upgrade to current standardsPlanned worksMake it safe immediately and repair

What each EICR code means (with examples)

C1 – Danger present (immediate action)

  • What it means: There is an immediate risk of electric shock or fire. The engineer should make the installation safe on the spot where possible (e.g., isolate the circuit).
  • Examples:
    • Exposed live conductors or damaged accessories with accessible live parts
    • Signs of overheating, burning, or arcing at a consumer unit or distribution board
    • Incorrect polarity on a socket supplying equipment
  • What to do: Stop using the affected circuit/equipment immediately and arrange urgent remedial work. Expect the EICR to be “Unsatisfactory” until fixed and verified.

C2 – Potentially dangerous (urgent remedial action)

  • What it means: A defect isn’t immediately dangerous, but could become hazardous if left.
  • Examples:
    • No RCD protection on sockets that may be used for portable equipment outdoors
    • Inadequate earthing or bonding of gas/water services
    • Damage to accessories or enclosures that compromises safety but isn’t yet exposing live parts
  • What to do: Book remedial works as a priority. Many duty holders aim to close C2s within 28 days or sooner if the report states a shorter period.

FI – Further investigation required

  • What it means: The inspector suspects a problem but can’t confirm without more detailed testing or access. Until it is investigated, the level of danger is unknown.
  • Examples:
    • Intermittent tripping, nuisance RCD operation, or inconsistent test results
    • Hidden junction boxes or inaccessible wiring routes that need tracing
    • Evidence of overheating with no clear cause
  • What to do: Arrange an investigation promptly. The outcome may lead to a C1/C2 defect that then needs remedial work or confirmation that no action is required. An EICR with outstanding FI is typically “Unsatisfactory.”

C3 – Improvement recommended (still worth noting)

  • What it means: Not unsafe, but an upgrade would improve safety or align with the latest standards.
  • Examples:
    • Older consumer units that still perform safely
    • Labelling/documentation not in line with the latest best practice
    • Sockets without RCD protection in areas where it’s not strictly required
  • What to do: Plan C3 improvements into future maintenance to reduce risk and modernise your installation.

What happens after an unsatisfactory EICR?

  • The engineer issues an EICR with observations coded (C1/C2/FI and sometimes C3).
  • If any C1, C2, or FI is present, the overall result is Unsatisfactory.
  • You must complete:
    • Make safe actions for C1 immediately.
    • Remedial works for C2 are to be completed within a reasonable period (commonly within 28 days or sooner, if specified).
    • Further investigation for FI promptly; then remediate any confirmed defects.
  • Once complete, obtain written confirmation or a follow‑up report showing that defects have been rectified and the installation is now satisfactory.

Note on regulations

  • Businesses: Duty holders must maintain electrical systems to prevent danger under the Electricity at Work Regulations 1989.
  • Landlords in England (PRS): The Electrical Safety Standards in the Private Rented Sector (England) Regulations 2020 require remedial works or further investigation within 28 days of the inspection (or sooner if the report specifies), with written confirmation provided to tenants and the local authority if requested. Always check the latest local legislation for your nation/sector.

EICR vs PAT testing – how they work together

AreaEICR (Fixed wiring)PAT Testing (Portable appliances)
ScopeCircuits, distribution boards, fixed wiring, earthing/bondingPortable/transportable electrical equipment and leads
Typical frequencyRisk‑based: from 6 months to 2+ years, depending on environment and equipmentEvery 3-5 years in many commercial settings, 5 years is typical for rentals (or as the report recommends)
Common findingsC1/C2/FI defects in installation safetyFailed appliances, damaged plugs/leads, failed insulation/earth tests
RecordEICR certificatePAT test certificate/asset register
Outcome of failuresUnsatisfactory until rectifiedEvery 3-5 years in many commercial settings, 5 years is typical for rentals (or as the report recommends)

Need portable appliance testing? Book via our PAT Testing page: https://allinonepropat.co.uk/pat-testing/

Examples of C1, C2, and FI in real settings

SettingExample issueLikely codeWhy it mattersNext step
OfficeExposed live terminals inside a cracked socket faceplateC1Immediate shock risk to staffA potential hidden fault could escalate
WorkshopNo RCD protection on socket circuits used for handheld toolsC2Increased shock risk in fault conditionsInstall RCD/RCBO protection urgently
RetailOutdated main bonding practices, but still functionalFIPotential hidden fault could escalateInvestigate root cause; remediate as required
HospitalityImprovement would enhance safety and compliance with the latest standardsC3Isolate the circuit and replace the accessory immediatelyIsolate the circuit and replace accessory immediately

Who is responsible, and what are the recommended timeframes

RoleTypical responsibilitiesTimeframe guidance
Business owner/duty holderEnsure EICR/PAT schedules, act on C1/C2/FI, keep recordsC1 immediate; C2/FI typically within 28 days or sooner if specified
Landlord (PRS England)Obtain EICR at required intervals, complete remedials/investigationsWithin 28 days (or sooner if specified in the report)
Competent electricianCoordinate access, budgets, and scheduling; track closure of actionsCarry out EICR, classify observations, perform remedials, and issue evidence
Facilities/HS managerCoordinate access, budgets, scheduling; track closure of actionsAlign with risk assessment and legal obligations

Documentation you should keep on file

  • Latest EICR and all previous versions
  • Remedial work certificates and written confirmation that C1/C2/FI have been resolved
  • RCD test records if maintained separately
  • PAT testing certificates and asset lists for portable equipment
  • Risk assessments, method statements, permits, and any drawings or circuit schedules

How All In One Pro PAT Testing can help

While EICR covers fixed wiring and PAT covers appliances, both are essential to a complete electrical safety strategy. All In One Pro PAT Testing can:

  • Deliver risk‑based PAT testing across offices, retail, hospitality, education, healthcare, construction, and more
  • Identify unsafe appliances early, reducing the likelihood of EICR‑related risks caused by connected loads
  • Provide clear asset registers and fail reports to support audits and insurance
  • Coordinate with your EICR provider to help you close actions quickly and maintain compliance

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FAQs: EICR codes, PAT testing, and compliance

Does an EICR with only C3 observations pass?

Yes. If your report only lists C3 recommendations and no C1, C2, or FI observations, the overall outcome can be “Satisfactory.”

How quickly must I fix C2 or investigate FI?

Many reports specify completion within 28 days, or sooner if stated by the inspector. For high‑risk environments, act as quickly as practicable.

Can PAT testing replace an EICR?

No. EICR tests the fixed wiring; PAT testing covers portable appliances. Both are needed for a robust safety regime.

What happens if there’s a C1?

The engineer should make the installation safe immediately (e.g., isolate the circuit). Further remedial work is then required before normal use resumes.

How often should I have an EICR?

It depends on the environment and your risk assessment. Commercial sites often every 3–5 years. For rented homes in England, typically every 5 years or as required by law.

Can you help us plan PAT testing to support our EICR schedule?

Yes. Coordinating PAT with EICR reduces downtime and ensures all records are aligned. See our PAT Testing page to enquire: https://allinonepropat.co.uk/pat-testing/

Do you test 110V tools and site equipment?

Yes, we regularly PAT test construction and industrial equipment as part of risk‑based schedules. Enquire via our PAT Testing page.

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Ready to tighten up your electrical compliance? Book risk‑based PAT testing today and coordinate with your next EICR for minimal disruption.

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How much is PAT Testing? Try Our PAT Calculator for and instant quote
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